The whole thing -- Card, Card reader, Card PIN -- on top of the existing pin numbers and login details now makes the online banking system with NatWest a painful experience. I have accounts in 3 countries, including a small business account at NATWEST and a personal account at another UK bank that has decided NOT to use the card reader %26amp; pin system. None of the other banks whether in the UK, US or France require anywhere NEAR the hassle that this new system requires in order to pay bills. Just to amend a payee (for example to include the new invoice number rather than the one from last time), you have to use the card reader system. Since I travel abroad quite frequently, and do all our banking via the online system, carrying around an easy to lose card reader and yet another (easy to lose) card makes banking with NatWest a lot less attractive. We've spoken with our banker who says they've had a fair number of complaints, and we are now looking at switching our account. Anyone else?
Can we opt out of the Natwest Bank online banking card reader system?
simple change bank so yes
regards x kitti x
Reply:I don't think you can opt out. I have also complained about this so I hope they sort themselves out soon.
Reply:Tell me about it!
I log onto my internet banking from different offices and also whilst working from home.
I have to carry the bloody stupid card and card reader about with me to and from home and from office to office.
Reply:yes you acn but remember you will not be allowed to view your online banking if you are overseas whichever bank you change to
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